Terms & Conditions
GENERAL CONDITIONS OF PURCHASE
SALOMEA’S ROOM provides you with an on-line purchase service that will allow you buy from your computer and enjoy promotions, gifts and offers thought exclusively for you.
The present document contains the General Conditions that regulate the agreement which will bind you with SALOMEA’S ROOM, therefore, we invite you to read them carefully, putting ourselves at your disposal throughout the e-mail email@example.com to solve the queries you may have.
The present General Conditions could be amended, being binding the ones that are in force at the moment of the placement of the order.
- WEB SITE
The General Conditions hereby contained are the only ones applicable to the use of the web site which is the exclusive property of SALOMEA’S ROOM, a Spanish company, with registered offices at Calle Barra de Ferro, number 8, 2nd floor, Door 4 in Barcelona and Spanish Tax Identification Number B-66465253 (in the present Conditions referred to as “SALOMEA’S”)
When placing an order by means of this web site you declare you are over 18 and you have the legal capacity to enter into agreements.
- ORDER PLACEMENTS AND CONTRACTUAL FORMALIZATION
To place your order you must follow the on-line purchase procedure and accept the payment, clicking on the option “Buy”. Having finalized this step, you will receive an e-mail confirming the acceptance of your order. The agreement for the purchase of the product/s between you and SALOMEA’S will be formalized once we have sent you the confirmation of the order acceptance.
- PRODUCT AVAILABILITY
SALOMEA’S will supply the products subject to the availability of the same. Thus, if for any reason the supply of the ordered products is impossible, SALOMEA’S will provide you with information regarding alternative products with similar characteristics, quality and price, and you will have the right to accept the substitute product that SALOMEA’S offers you. Alternatively, if you are not interested in the product offered by SALOMEA’S, we will proceed to reimburse you any amount that you may have paid according to article 111 of the Legislative Royal Decree 1/2007, November 16th, by which the refund text of the Act of General Defense of Consumers and Users and other complementary laws is approved (hereinafter referred as to “LGDCU”).
Notwithstanding the provisions contained in clause 4 above relating to the availability of the products and unless extraordinary circumstances take place, we will do our best efforts to send your product/s within the term indicated in the confirmation of the order acceptance. In the case that no date of delivery is specified in the confirmation of the order acceptance, the delivery will be done at the address indicated in your placed order and, according to article 109 LGDCU, in a maximum term of 30 calendar days from the confirmation of the order acceptance. If for any reason the delivery of the product/s is delayed, we will inform you about the delay as soon as possible.
For the purpose of the present Conditions, it will be understood that the “deliver” has taken place or that the order has been “delivered” when you or a third party indicated by you acquire the material possession of the products, which will be accredited by means of the signature of the reception of the order at the agreed delivery address.
- IMPOSSIBILITY OF DELIVERING
SALOMEA’S is not responsible for any failure or delay motivated by causes of force majeure, understanding as force majeure, any act, event, omission or accident out of our reasonable control.
SALOMEA’S will not be liable for the actions of the couriers used at any moment to deliver the products. The courier will make two attempts to deliver the products at the address indicated by you and your order will be returned to SALOMEA’S after the said two unsuccessful attempts.
In case that 30 days have elapsed from the date that your order is available for its delivery, the order has not been delivered for reasons not attributable to SALOMEA’S, we will understand that you want to withdraw the agreement and we will consider it as terminated. As a consequence of that, we will refund you the payments received from you, including the delivery expenses without undue delay and, in any case, in the maximum term of 14 days from the date in which we consider it terminated.
- PRODUCT GUARANTEE
All the products supplied by SALOMEA’S have the guarantees required by the current legislation in the scope of consumers and users, and particularly, the LGDCU.
To exercise the guarantee, it is essential that you keep the document or receipt of purchase that SALOMEA’S provides you with.
According to article 116 LGDCU, the users are hereby informed that the photographs of the products offered throughout the web site www.salomeasroom.com are for illustration and guidance purposes and that they may differ from the original.
The products will be considered according with the agreement provided that they comply with the description contained in the web site and the main features presented by us (in particular in relation to the material, size, etc.), and this without prejudice to the compliance of what is established in the said article 116.
In the event that during the validity of the product’s guarantee the same has any vice or defect, you must notify it immediately to SALOMEA’S sending an e-mail to the e-mail address firstname.lastname@example.org so we will be able to manage the incidence properly as soon as possible.
- PRICE AND SECURITY
The price of the products is the one that is fixed at every moment in this web site. However, in the case that SALOMEA’S detects any mistake relating to the price, we will contact you immediately, offering you the possibility to cancel the placed order or reshape your order with the correct price.
If in a term of 3 days from the date that SALOMEA’S is aware of the said mistake it was not possible to contact you, we will proceed with the cancelation of the order and the reimbursement of the amounts paid.
The prices included in the web site are inclusive of VAT but they do not include the shipping costs, which will be added to the total amount owed for the acquisition of the product.
Nevertheless, for purchases made from the Canary Islands, Ceuta and Melilla the VAT will be detracted from the price but the applicable tax will be added to the price, as well as, if the case may be, any duties or customs fees which will be borne by the buyer.
Further, customs charges, duties, fees and other amounts that must be paid for the delivery of the products in a country that is not a member of the European Union shall be at your expense.
The payments made by credit card will be done online. SALOMEA’S guarantees that it uses secure payment systems of well-known financial institutions in the e-commerce. As a complementary measure and to collaborate with the prevention of the electronic fraud, SALOMEA’S reserves its right to verify your data and take the actions as deemed appropriate (even the cancelation of the order) so that the product may be delivered according to the details that you have indicated in your order.
- WITHDRAWAL OF THE PURCHASE AND RETURN POLICY
- Term for the withdrawal
According to article 102 LGDCU, you have a term of fourteen (14) calendar days from the reception of the product/s to exercise your right of withdrawal and be able to return the acquired products from SALOMEA’S without justifying the reason.
In order to process the return of the products, you must contact us so we could provide you with the corresponding information and necessary documents to carry out the return, even a form for the withdrawal (annex). In any case, we will provide you with the contact details of the courier so you would be able to manage the pickup of the returned products directly with them.
In case that the return is due to your decision of withdrawal, you will have to bear the costs of return so the products can be delivered back to SALOMEA’S according to article 108 LGDCU.
- Effects of withdrawal
Due to the above, SALOMEA’S will proceed to reimburse the price paid for the products, in the terms and conditions detailed below, or to the payment in your user account for your next purchases, as you decide.
You may only return the products that are in the same original conditions as you received them. SALOMEA’S will not neither reimburse any amount nor accept the return of any product if the same has been more used than necessary to realize the correct performance of it, it is not labeled, or if it has suffered any damage, so please be careful with the product until you proceed with the return of the same.
If the return is due to a mistake, defective product or a SALOMEA’S error, such return will not imply any additional cost for you.
Once the product has been received by SALMOEA’S, the latter will examine it and we will notify you if the return is appropriate or not having in consideration the state in which the products are. The reimbursement will be done within fourteen (14) days from the date you have communicated us your willingness to return the product, according to article 107.1 LGDCU, and by the same way that the payment was made. Nonetheless, according to article 107.3 of the said Law, SALOMEA’S will be entitled to retain the reimbursement until the reception of the product or proof of the return of the same.
In any case, the rights granted by law are recognized hereby.
Notwithstanding the foregoing and in compliance with the Personal Data Protection Act 15/1999, December 13th (“LOPD”), and the Information Society Services and Electronic Commerce Act 34/2002, July 11, we inform you that when carrying out the purchase throughout our web site, you have been informed, and you have given your conformity, so your personal details will be included in a file named “Clients”, which have been previously notified to “Agencia Española de Protección de Datos”, and managed under SALOMEA’S ROOM, S.L. responsibility, and they will be used to make easy the processing of the orders and the tracking of the same, deliver the products and offer services, process the payments, contact you in relation to the orders, products, services, news and promotional offers, update our registers, carry out the maintenance of your account in the web site of online sale of SALOMEA’S ROOM,S .L. and, in general, allow the supply of services hired throughout the said web site.
In any case, you can communicate your refusal to the reception of commercial information indicated in the paragraph above, sending us an e-mail to email@example.com.
The files, local and treatment systems of SALOMEA’S have the necessary technic and organizational security measures, as required by article 9 LOPD and Title VIII RLOPD to ensure the security of the personal data and avoid its alteration, loss, treatment or non-authorized access.
Moreover, we inform you that you can exercise your rights of access, rectification, cancelation and opposition that the LOPD expressly recognizes by written request, signed and sent to firstname.lastname@example.org, by contacting the phone number +34 666 834 355 or via mail to SALOMEA’S address, Calle Barra de Ferro, 8, 2nd floor, Door 4, Barcelona – Spain, attaching in any case a copy of your Identity Card. In case of modification of your contact details, you must notify the said modification to the same address, declining any responsibility for the company if the notification is not made.
- INTELLECTUAL PROPERTY
SALOMEA’S grants a limited license to the persons who use the web site. The said license will be only for personal use and not for commercial purposes, and all the warnings regarding copyright and intellectual property included in the web site must remain intact.
SALOMEA’S has also all the intellectual property rights related to any element of its web site (including, without limitation, graphic designs and codes used in the same, its trademarks, commercial names, denominations, catchphrases) or the products supplied to its clients, which can be object of protection according to the current intellectual property legislation.
Any act of reproduction, distribution, transformation or public communication, as well as any kind of assignment, of whole or part of the content of the web site is expressly forbidden.
- APPLICABLE LAW AND JURISDICTION
For any action carried out in our web site as well as for the purchases made throughout the same, the Spanish Legislation will be applicable, being the resolution of any controversy submitted to the non-exclusive jurisdiction of the Courts of Spain.
MODEL FORM OF WITHDRAWAL
To the attention of SALOMEA’S ROOM, S.L.
I hereby inform you about the withdrawal of the sale agreement of the following product:
Order on:………………………………..Received on:………………………(*)